INFORMATION FOR
While the University operates remotely during the remainder of the spring semester, a wide array of resources are available to serve students either online or over the phone. We are here to assist you even if we are not on campus!
Blackboard – For information on using Blackboard, the University’s learning management system, visit the Information Technology Wiki. Cheng Library – The Cheng Library facility is closed but librarians are ready to assist with a variety of resources in support of online learning including:
Software and Mobile Apps – For information on online software and mobile apps to assist with coursework, as well as information on acquiring Internet and mobile access during the COVID-19 pandemic, click here to visit the University’s COVD-19 Technology Resources.
Remote Live Tutoring – All tutors are real people, and tutoring is live!
Learning Skills Help – here are some tips and strategies for how to learn and be successful in an online course and study strategies that can be used even in an online setting.
Online Course Content, Explainers, and Practice – Sometimes it’s helpful to see a topic reviewed step by step. Get some additional explanations or practice problems when trying to learn more independently.
Study Apps and Resources – Creating games and your own study materials are great ways to learn on your own and make material accessible! Look through these options to see what works best for you.
Advisement Center: Spring appointments with academic advisors are being held remotely. Talking with your advisor on schedule will help ensure you stay on track and are able to register for fall classes during your registration timetable. It’s a good idea to start by emailing your advisor to schedule an appointment. Click here for details about the remote advising process, including instructions on how to find the name of your advisor if needed.
The Office of Student Enrollment Services staff is working to address your inquiries and continues to process billing, payment, financial aid and record inquiries, Monday through Friday from 8:30 am to 4:30 pm. While our office is closed to visitors, we are actively accepting phone calls. Here are all the ways you can reach us:
The Office of Financial Aid staff is working to address your inquiries and continues to process financial aid functions. While our office is closed to visitors, our voicemails and emails are being monitored remotely. We will respond as soon as possible, within 24 hours on business days. For more information visit WP Connect or the Financial Aid Webpage.
As students complete the semester online, the Counseling, Health, and Wellness Center (CHWC) will continue to make health and counseling services accessible to students via phone/video appointments. Learn more at the CHWC website or call 973-720-2257 or 973-720-2360.
Students who are experiencing an unanticipated and/or temporary hardship resulting from an emergency and/or crisis situation related to COVID-19 may apply for an emergency financial assistance grant from the Student Emergency Support Fund. Click here to learn more.
Resources for Faculty—Teaching
The University’s Center for Teaching with Technology is available to support faculty with a variety of resources:
One-on-One Consultations
For a one-on-one consultation about remote instruction using Blackboard, please make a Help Desk ticket at wpunj.edu/helpdesk. Choose the Blackboard ticket type and then CTT Faculty Consultation. This is the best way to set up a time to work with one of the CTT instructional designers. If you are not going to be on campus, ask for a Blackboard Collaborate remote session for your consultation.
Self-Service Help on the IT Wiki
Resources for Faculty—Advising
